Terms of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Copia Vineyards & Winery relationship with you in the context of this website.
The term Copia Vineyards & Winery or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Wine-Specific Conditions & Policies
Shipping Policies
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Copia Vineyards & Winery is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Shipping Costs
UPS is Copia's carrier of choice, although we can also ship your packages via FedEx Ground upon prior request (or if it is selected at check out). Ground shipping is provided by UPS and FedEx Ground at current market rates. Expedited and cold shipping options may be available, based on your area and the time of year. Please inquire by emailing wineclub@copiavineyards.com.
Shipping Changes
It is vital to double check all information before confirming your order. Once a web or wine club order is placed and processed, changes made to the order can incur additional fees.
Web and phone orders are confirmed upon receipt.
Wine club release orders are confirmed after a specifically stated period of time (generally two weeks) when wines are selected/confirmed, billing and shipping information changes can be made. Members should utilize this time window and let Copia know asap if any changes need to be made to their account or if a shipment needs to be delayed due to travel.
Once an order has been processed, any rerouting, address changes or pick-up requests will incur carrier fees (rerouting, return shipment, restocking fees).Â
*Please note that orders are received by the warehouse, packed and placed on a larger pallet containing many shipments. It may not possible to locate a single shipment without delaying all shipments moving out for the day.Â
Returns
Copia Vineyards makes every effort to subsidize shipping costs and carrier surcharges. It is a pricey proposition to have wine, a perishable product, returned back to the warehouse. Any shipments that are returned undelivered will incur return, restocking and reshipping costs charged by the carrier, often more than the original shipping charge that is subsidized by Copia.
Per the law, we are prohibited from accepting any returns of alcohol, except for products that are found to be flawed or corked (not due to adverse weather/storage, which we are not responsible for). Arrangements can be made to return a flawed product to verify the condition and a refund can be processed for the wine cost less shipping and handling. Please note than Copia has used Diam corks from 2022 onward. These closures effectively prevent TCA (2, 4, 6-trichloroanisole)—the main compound responsible for "cork taint."
Legal Requirements
You must be 21 years of age or older, to order or receive alcoholic beverages from Copia Vineyards & Winery. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Copia Vineyards & Winery are not for resale, and are for personal consumption only. An adult signature is always required by law. Copia is not responsible for any arrangements made with your local delivery driver and packages left at your address without a signature.
States Authorized for Direct Shipment
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states except Alabama, Arkansas, Connecticut, Delaware, Hawaii, Louisiana, Maine, Mississippi, Rhode Island, South Dakota, Utah and Vermont. If Copia Vineyards & Winery is unable to ship directly to your state, we may be able to arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Copia Vineyards & Winery. Reach out to wineclub@copiavineyards.com to inquire.
Credit Card Charges
Online and phone orders are by credit card only. We accept Visa, MasterCard, Discover and American Express. Sorry, no cash or check is accepted.
Minimum Purchase
No minimum purchase is required.